Real-world use cases
See AccessForce transform real public services
AccessForce doesn't just imagine more accessible experiences. See how AI can audit existing public-sector applications and redesign them around the people who need to use them.
Choose an experience to transform
Each one runs the same story: the application as it exists today, the AI audit, the AI redesign, and the adaptive Agentforce conversation that replaces it.
Federal
National programs, published forms, one agency per process.
Real federal form
VA Disability
VA Form 21-526EZ — Application for Disability Compensation and Related Compensation Benefits
Explore how an adaptive conversation could help veterans work through a disability compensation claim.
VA Form 21-526EZ federal disability claim
See transformationReal federal form
U.S. Citizenship
USCIS Form N-400 — Application for Naturalization
Explore how AI could help applicants understand and work through the naturalization application one step at a time.
USCIS Form N-400 naturalization application
See transformationReal federal form
Social Security
SSA-16 — Application for Disability Insurance Benefits
Explore how AI could make applying for disability benefits easier to understand and navigate for people with diverse accessibility needs.
SSA-16 federal disability benefits application
Audit this experienceReal federal process
Federal Taxes
IRS Free File • Form 1040
Filing taxes is how many people reach credits and refunds they're owed. Getting there means understanding forms, schedules and which free option applies.
IRS Form 1040 and the Free File options
See transformationReal federal form
Student Aid
FAFSA • Federal Student Aid
Grants, work-study and loans all start with one application — and with knowing whose financial information belongs on it.
Free Application for Federal Student Aid
See transformationReal federal form
Medicare
Form CMS-40B • Medicare enrollment
Turning 65 starts a set of decisions with deadlines: which parts to take, when to enroll, and what a late decision may cost.
Form CMS-40B, Application for Enrollment in Medicare Part B
See transformationReal federal form
Retirement Benefits
Form SSA-1 • Retirement insurance benefits
Deciding when to claim retirement benefits is one of the largest financial decisions many people make — and the form assumes it's already made.
Form SSA-1, Application for Retirement Insurance Benefits
See transformation
State
State rules, state agencies, and applications that vary by where you live.
Real public-sector form
Utah Benefits
SNAP • Medical • Child Care • Financial Assistance
A single multi-program application serving Utah residents seeking essential benefits.
31-page multi-program benefits application
Audit this experienceReal state program
California CalFresh
CalFresh • California Department of Social Services
California's food assistance program is applied for through counties, which means discovery starts with working out which county office is yours.
CalFresh application, administered by counties
See transformationReal state process
New York Unemployment
Unemployment claim • NYS Department of Labor
An unemployment claim isn't one form — it's a first claim plus a weekly certification that has to keep happening on time.
First claim and weekly certification
See transformation
Local
Federally funded, locally administered — where discovery is hardest.
Representative local application
Housing Voucher
Local housing authority • Federally funded program
Rental assistance is federally funded but applied for locally, through housing authorities that open and close waitlists at short notice.
Local housing authority pre-application
See transformationRepresentative local application
Utility Assistance
Energy assistance • Local agency, LIHEAP-funded
Help with heating and cooling bills is delivered by local agencies with seasonal funding — so timing matters as much as eligibility.
Local energy assistance application
See transformation
AccessForce is an independent prototype. It is not affiliated with, nor endorsed by, the agencies whose published processes it examines, and it never changes eligibility requirements or makes eligibility decisions.