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AccessForce
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Built for Agentforce for Good • AI Fluency Track • Type C

AccessForceForms for All

Don't make people adapt to forms. Make forms adapt to people.

AccessForce uses AI to audit inaccessible forms, documents, and digital experiences, then transforms them into personalized, accessible Agentforce conversations.

Audit an ExperienceSee Before & After

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Every year people lose support they qualify for because a document was harder to finish than the situation that made them need it. AI proposes the fix; a person always decides.

Illustration of six people with different abilities and languages, each connected to the same friendly conversation.

AccessForce Form Finder

Tell us what you're trying to do. We'll help you find the right government process.

The accessibility journey should begin before someone opens a PDF. AccessForce helps work out the likely agency, program and official form — then audits it and rebuilds it as a conversation.

Speak insteadBrowse services

For example

The AccessForce journey

Discover → Audit → Redesign → Translate → Complete → Improve

  1. Step 1

    Discover

    Tell AccessForce what you're trying to accomplish.

  2. Step 2

    Find

    AI identifies the likely government service and official form.

  3. Step 3

    Audit

    AXS evaluates accessibility and process barriers.

  4. Step 4

    Redesign

    Agentforce transforms the experience.

  5. Step 5

    Translate

    The experience is offered in the person's own language, not just translated word for word.

  6. Step 6

    Complete

    The person works through an adaptive conversation.

  7. Step 7

    Improve

    Aggregate friction signals show agencies what to fix next.

Real-world audits

See AccessForce transform real public services

AccessForce doesn't just imagine more accessible experiences. See how AI can audit existing public-sector applications and redesign them around the people who need to use them.

  • Real federal form

    VA Disability

    VA Form 21-526EZ — Application for Disability Compensation and Related Compensation Benefits

    Explore how an adaptive conversation could help veterans work through a disability compensation claim.

    VA Form 21-526EZ federal disability claim

    See transformation

  • Real public-sector form

    Utah Benefits

    SNAP • Medical • Child Care • Financial Assistance

    A single multi-program application serving Utah residents seeking essential benefits.

    31-page multi-program benefits application

    Audit this experience

  • Real state program

    California CalFresh

    CalFresh • California Department of Social Services

    California's food assistance program is applied for through counties, which means discovery starts with working out which county office is yours.

    CalFresh application, administered by counties

    See transformation

  • Representative local application

    Housing Voucher

    Local housing authority • Federally funded program

    Rental assistance is federally funded but applied for locally, through housing authorities that open and close waitlists at short notice.

    Local housing authority pre-application

    See transformation

AccessForce in Action

Four real applications, scored before and after

Each experience is audited with AXS, redesigned as an adaptive conversation, then scored again — so the improvement can be read as a number, not just described.

  • Representative local application

    Housing Voucher

    Local housing authority • Federally funded program

    AXS 38 → 93

    Major Barriers IdentifiedSee transformation

  • Representative local application

    Utility Assistance

    Energy assistance • Local agency, LIHEAP-funded

    AXS 38 → 93

    Major Barriers IdentifiedSee transformation

  • Real federal form

    U.S. Citizenship

    USCIS Form N-400 — Application for Naturalization

    AXS 39 → 92

    Major Barriers IdentifiedSee transformation

  • Real public-sector form

    Utah Benefits

    SNAP • Medical • Child Care • Financial Assistance

    AXS 42 → 93

    Significant OpportunitiesSee transformation

  • Real state program

    California CalFresh

    CalFresh • California Department of Social Services

    AXS 44 → 94

    Significant OpportunitiesSee transformation

  • Real state process

    New York Unemployment

    Unemployment claim • NYS Department of Labor

    AXS 44 → 93

    Significant OpportunitiesSee transformation

  • Real federal process

    Federal Taxes

    IRS Free File • Form 1040

    AXS 42 → 93

    Significant OpportunitiesSee transformation

  • Real federal form

    VA Disability

    VA Form 21-526EZ — Application for Disability Compensation and Related Compensation Benefits

    AXS 47 → 94

    Significant OpportunitiesSee transformation

Illustrative prototype scores produced by AccessForce. AXS identifies improvement opportunities and compares experiences before and after redesign; it does not certify WCAG, ADA or Section 508 compliance.

Biggest accessibility opportunities

Where an adaptive redesign would change the most

Prototype accessibility audits

  1. 1Housing Choice Voucher WaitlistLocal housing authority pre-applicationOpportunity: HighAXS 38 → 93Major Barriers Identified
  2. 2Help With a Utility BillLocal energy assistance applicationOpportunity: HighAXS 38 → 93Major Barriers Identified
  3. 3U.S. CitizenshipUSCIS Form N-400 naturalization applicationOpportunity: HighAXS 39 → 92Major Barriers Identified
  4. 4Utah Benefits31-page multi-program benefits applicationOpportunity: MediumAXS 42 → 93Significant Opportunities
  5. 5Filing a Federal Tax ReturnIRS Form 1040 and the Free File optionsOpportunity: MediumAXS 42 → 93Significant Opportunities
  6. 6California CalFresh Food AssistanceCalFresh application, administered by countiesOpportunity: MediumAXS 44 → 94Significant Opportunities
  7. 7New York Unemployment InsuranceFirst claim and weekly certificationOpportunity: MediumAXS 44 → 93Significant Opportunities
  8. 8VA Disability CompensationVA Form 21-526EZ federal disability claimOpportunity: MediumAXS 47 → 94Significant Opportunities

Illustrative prototype scores produced by AccessForce. Lower scores indicate larger improvement opportunities, not organisational failure.

How the AXS score works

What AccessForce can transform

Any experience that people are required to get through

  • Government benefits applications
  • Emergency assistance
  • Permits and licenses
  • Healthcare intake
  • Job applications
  • Education forms
  • Sports registration
  • Travel assistance

The 3-minute demo path

Follow the story in order

  1. 1. DiscoverDescribe what you're trying to do
  2. 2. BeforeChoose a real experience to transform
  3. 3. AuditRun the AI accessibility audit
  4. 4. ExcludedSee who is excluded
  5. 5. RedesignAI rebuilds the experience
  6. 6. AfterComplete it as a conversation
  7. 7. CompareBefore vs. after
  8. 8. ScaleHow it reaches every system

Real-world proof

One accessibility engine. Thousands of experiences.

  • Government
  • Healthcare
  • Education
  • Employment
  • Sports
  • Travel
  • Emergency Response
  • Financial Services

If AI can understand the form, people shouldn't have to fight with it.

Multilingual access

Every form. Every person. Every language.

Translation is not enough. AccessForce translates the meaning of a government requirement — so someone can answer in their own words and the agency still receives the data it needs.

The requirement

“Provide the aggregate household income received during the applicable reporting period.”

Plain English

“How much money does everyone in your household usually receive each month?”

Español

“¿Cuánto dinero recibe normalmente cada mes su hogar en total?”

  • English
  • Español
  • 中文
  • 한국어
  • Tiếng Việt
  • العربية
  • Français
  • 100+ languages
See multilingual access

Agency insights

See exactly where people get stuck.

Accessibility stops being an annual audit and becomes something an agency can watch and improve — using aggregate, privacy-conscious signals, never individual answers.

  • Completion funnel

    10,000 start. 5,300 submit. See where the rest go.

  • Question-level friction

    Which single question loses the most people, and why.

  • Language and preference gaps

    Whether the experience is equally good for everyone.

  • Improvement loop

    Recommendations the agency approves, then AXS reruns.

All figures shown are illustrative or projected prototype values, never measured AccessForce outcomes.

Open AccessForce Insights

Accessibility shouldn't be added after an experience is built.

With AI, accessibility can become part of how the experience is created — and the existing systems behind it never have to be replaced.

  • Audits an existing experience in seconds
  • Explains exactly what's wrong and who is excluded
  • Rewrites it as an adaptive conversation

Don't know which form you need?

You shouldn't have to.

Tell AccessForce what you're trying to accomplish. AI can help find the path, explain it, audit it and turn it into an experience designed around you.

Find My Form

Forms for All. Languages for All. Services for All.